FAQ
  1. What documents do I need to provide for opening a card account?

    For opening a card account you need to provide a valid identity card.

     

  2. How long it takes for opening a card account?

    The card is issued within 3 working days from the application day.

     

  3. How does a card work?

    Card can be used both at home and abroad for cash withdrawals, merchants and online payments.

     

  4. What do I do if my card is lost or stolen?

    If your Visa card is lost/stolen or fraudulent activity occurs it is necessary to inform the Bank as soon as possible by calling at (+373 22) 839 807, 210 202, 210 303 (service works 24/24).

     

  5. What information do I need to use for online payments?

    Selecting items for purchase, you will need to choose card type "Visa" and enter the next information:

    - cardholder name

    - card number

    - expiry date ( mm/yy)

    - security code", "CVV2" - a three-digit number found most often on the back of your card

    - Verified by Visa password.